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Our Overview
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Each week, physicians see hundreds of thousands of patients and refer a percentage of them to specialists for additional testing and procedures. 30% of those referrals never get scheduled or patients go to a competing health system to get the care they need, creating millions of dollars in revenue leakage annually.
Our Mission: Uncover Healthcare's Untapped Revenue
Abax Health is a referral analytics and patient engagement platform. Using Artificial Intelligence (AI), Abax Identifies when a physician has referred a patient for care but the patient has not received that care. Next, Abax Quantifies the financial impact of that untapped referral/revenue. Then, with the patient’s clinical data in hand, using AI powered text, phone, email, and live human phone calls, Abax’s Education and Outreach Concierge team Acts on that untapped referral/revenue by connecting with the patient, educating the patient on the care they need, scheduling, and financially clearing the patient in the most convenient manner possible. It's that simple. Immediate ROI for the healthcare provider and the patient.
AI + Unscheduled Referrals = Increased Revenue
Untapped Revenue and
Patient Access Solutions
AbaxInsight is our AI powered analytics platform. Insight uses advanced algorithms to data mine the clinical record and identify untapped revenue opportunities. Insight then identifies the untapped revenue and quantifies that revenue by applying either the Medicare fee schedule, or your own fee schedule, to depict untapped revenue improvement opportunities.
AbaxEducation is our AI powered platform that our Education and Outreach Concierge (EOC) Team uses to provide detailed educational content to your patients.
AbaxOutreach is our AI powered, multi-channel patient engagement platform that our Education and Outreach Concierge (EOC) team uses to communicate with your patients. Outreach includes automated text, email, voiceDROP, and outbound phone outreach channels.
AbaxPerformance is our AI powered dashboards which provide financial insight into untapped revenue opportunities. Viewed at the enterprise, service line/departmental, procedure, physician, patient, location and payor levels, Performance gives laser focus to where your untapped revenue opportunities exist.
AbaxEngage is our AI powered text solution. Engage enables you to deliver customized patient communications at whatever cadence and frequency you choose.
Abax
AbaxAccess' support services provide Patient Access departments with the supplemental support they need to meet the growing staffing and quality needs of their patients. Access serves as an extension of your current Patient Access Department.
Whether you are opening a new location, consolidating locations, or are struggling with overflow or backlog challenges, Abax's highly experienced and empathetic Patient Access Concierge team ensures that your patients are scheduled in as easy a manner as possible
Access offers the following services:
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Registration Support Services
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Scheduling Support Services
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Authorization Support Services
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Insurance Verification Support Services
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No Surprise Billing (NSB) Support Services
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Backlog Reduction Services
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EPIC Transition Services
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Overflow Management Services
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Full Patient Access Department Outsourcing
AbaxAccess
Here's Who Benefits
Patients
Ensure that all patients receive the care they need, when they need it. Whether it’s a gentle “nudge” to schedule the care they need or to educate them on why they need the care in the first place, Abax’s goal is to ensure that all patients are in an on-going care management conversation with their physicians at all times.
Physicians
Proactively ensure patients receive the routine, elective, and emergent healthcare that they know their patients need but aren’t getting. Physicians also proactively seek out the care management for their patients that they often neglect due to time or resource constraints. Physicians can focus more on patient care and less on the burdens of patient scheduling.
Accountable Care Organizations (ACOs)
Improve patient wellness and reduce patient admissions by proactively identifying and communicating with your patients about their health. Educate your ACO patients on the healthcare they need, why they need it, and provide network specific healthcare options best suited for your patient’s health needs.
Health Plans
Improve member wellness and reduce patient admissions by proactively identifying and communicating with your members about their health. Educate your members on the healthcare they need, why they need it, and provide network specific healthcare options best suited for your member’s health needs.
Dental Practices
Proactively identify patients who require dental care but have not yet received it. Dental providers also provide on-going individualized appointment reminders for their patients. Dental providers increase revenue, improve patient relationships, and act as a proactive dental health manager for their patients.
We Exceed Client Expectations
1
Reliable Revenue & Margin Lift
Unlike other firms which only focus on collecting what you've already billed, our AI generates new,
high margin, and predictable
revenue streams.
2
Simple Pricing
Our pricing is simple.
One transaction fee to outreach to your patients and a second transaction fee ONLY if we engage with your patients.
3
We Care About Your Patients
One of our cultural pillars is empathy. We approach your patients as if we were helping our own family. Your patients receive the highest levels of empathy and patient satisfaction on every scheduled engagement.