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Each week, physicians see hundreds of thousands of patients and refer a percentage of them to specialists for additional testing and procedures. 30% of those referrals never get scheduled or patients go to a competing health system to get the care they need, creating millions of dollars in revenue leakage annually.
Our mission is to solve healthcare's revenue leakage and patient access challenges.
Abax Health is a clinical analytics and patient communications platform. Using our advanced data mining and machine learning algorithms, Abax identifies when a physician has referred a patient for care but the patient has not received that care. Then, with the patient’s clinical data in hand, using artificial intelligence powered text, phone, email, live human phone calls, and in-person home visits, Abax’s Education and Outreach Concierge team connects with the patient, educates the patient on the care they need, and schedules that care in the most convenient manner possible. It's that simple. Immediate ROI for the patient and the healthcare provider.
Patient Data + Artificial Intelligence Powered Patient Communication
= Increased Patient Volume and Revenue
Revenue Leakage and
Patient Access Solutions
Abax’s AI and ML powered analytics platform uses advanced algorithms to data mine the clinical record and identify leaked revenue/referral and improvement opportunities. Clarity identifies the leaked revenue/referrals and quantifies that revenue by applying either the Medicare fee schedule, or your own fee schedule, to depict revenue leakage improvement opportunities.
ClarityEducation is our artificial intelligence powered platform that our Education and Outreach Concierge (EOC) Team uses to provide detailed educational content to your patients.
ClarityOutreach is our artificial intelligence, multi-channel patient communications platform that our Education and Outreach Concierge (EOC) team uses to communicate with your patients. ClarityOutreach includes automated text, email, and phone outreach channels.
ClarityPerformance is our artificial intelligence powered dashboards which provide financial insight into leaked revenue/referral opportunities at the enterprise, service line/departmental, procedure, physician, and patient levels. ClarityPerformance also provides performance metrics to track revenue and productivity improvements.
Abax’s ClarityAccess support services provide Patient Access departments with the supplemental support they need to meet the growing staffing and quality needs of their patients. ClarityAccess services serve as an extension of your current Patient Access Department.
Registration Support Services
Scheduling Support Services
Authorization Support Services
Insurance Verification Support Services
No Surprise Billing (NSB) Support Services
Here's Who Benefits
Patients
Ensure that all patients receive the care they need, when they need it. Whether it’s a gentle “nudge” to schedule the care they need or to educate them on why they need the care in the first place, Abax’s goal is to ensure that all patients are in an on-going care management conversation with their physicians at all times.
Physicians
Proactively ensure patients receive the routine, elective, and emergent healthcare that they know their patients need but aren’t getting. Physicians also proactively seek out the care management for their patients that they often neglect due to time or resource constraints. Physicians can focus more on patient care and less on the burdens of patient scheduling.
Accountable Care Organizations (ACOs)
Improve patient wellness and reduce patient admissions by proactively identifying and communicating with your patients about their health. Educate your ACO patients on the healthcare they need, why they need it, and provide network specific healthcare options best suited for your patient’s health needs.
Health Plans
Improve member wellness and reduce patient admissions by proactively identifying and communicating with your members about their health. Educate your members on the healthcare they need, why they need it, and provide network specific healthcare options best suited for your member’s health needs.
Dental Practices
Proactively identify patients who require dental care but have not yet received it. Dental providers also provide on-going individualized appointment reminders for their patients. Dental providers increase revenue, improve patient relationships, and act as a proactive dental health manager for their patients.